Black Diamond Casino

Black Diamond Casino – Review

About The Casino

Black Diamond Casino is part of the Deck Media family and was established in 2011. It operates within the strict code of conduct required by the Government of Netherlands Antilles, from which it holds its gaming license. For customer-safety, the casino games are also tested for fairness and accuracy by a 3rd party audit. You can find all the certifications on the website.


To play at Black Diamond Casino, simply download the casino software once and then enjoy the games any time you want. Are you a Mac-user? No problem: Just go to the website and choose the instant play version. Black Diamond Casino uses Top Game software. Unfortunately there is no app for Black Diamond Casino right now. This is something these guys are about to improve…

Games Offered

Choose your favorite from the slots available at Black Diamond Casino! You should also try one of the most popular games they currently have on offer: Glorious Rome, Great Reef 25 lines, Dice and Fire, Sugar Rush, Summer Time or Fruit Slot.

Are you looking for something old school? This is your place to play! Black Diamond Casino has an attractive variety of Blackjack (Double Exposure, Multi-hand Blackjack, Royale Blackjack) and Roulette (Electronic Roulette, Roulette Crystal, Roulette Black Diamond, Roulette Titanium).

Many of you prefer to play Poker: No problem as Black Diamond Casino also offers video poker games. You can try your luck at Joker Poker, Jacks or Better, Deuces and Joker or Deuces Wild.

Still not enough variety? Then discover Casino War, Baccarat, Keno or Weed Whacker! At Black Diamond Casino you will have fun, guaranteed!


You can find all of Black Diamond Casino’s bonuses listed on their website, under “Promotions”.

There is a $25 no deposit bonus, which can be used for trying out the casino. To get this money, you have to download the casino software and create a real account. The amount will be automatically credited to your account.

Black Diamond Casino also offers two different Welcome Packages. You can choose, which you want to redeem. If you want to get some serious bonuses, you should take the Welcome Bonus up to $999 free. This is available on the first 4 deposits. After you have made your first one, you should contact Customer Support to request the bonus. Please note: only the 200% for the first deposit will be credited automatically.


Bonus Type Bonus up to Match %

Minimum Deposit

Available on

1st Deposit Welcome Bonus $200 200%


The first deposit

2nd Deposit Welcome Bonus $100 100%


The second deposit

3rd Deposit Welcome Bonus $200 200%


The third deposit

4th Deposit Welcome Bonus $499 50%


The fourth deposit

Most online casinos offer welcome bonuses with game-restrictions – Not Black Diamond Casino! They also offer an All Games Welcome Bonus up to $300 free! This is available on your first 3 deposits, but make sure you request it from Customer Support before making your first deposit.


Bonus Type Bonus up to Match %

Minimum Deposit

Available on

1st All Games Welcome Bonus $100 50%


The first deposit

2nd All Games Welcome Bonus $100 50%


The second deposit

3rd All Games Welcome Bonus $100 25%


The third deposit


You can also choose your lucky day with your favorite daily offer at Black Diamond Casino.

On Monday:
10% Cashback for every deposit over $100
20% Cashback for every deposit over $250
30% Cashback for every deposit over $500
40% Cashback for every deposit over $1,000

On Tuesday:
Deposit $100 and get 100% bonus
Deposit $250 and get 150% bonus
Deposit $500 and get 200% bonus

On Wednesday:
There is a 50% stairway bonus for every extra deposit made that day. The offer starts from the 2nd deposit of the day, and the deposit amount has to be the same or bigger than the previous one. Each player is entitled to a total of 500% bonus on this promotion.

On Thursday:
Every Thursday is Ladies’ Day at Black Diamond Casino! For every deposit made by a female player, there is a 50% extra bonus!

On Friday:
100% free chip for every deposit you make. Please note, the deposit should be made and the offer claimed on Friday only!

On Saturday:
Let the Saturday Game Fever begin! There is a 300% match bonus for every deposit.

On Sunday:
Take part in the Lucky 777 promotion and you will get $777 bonus for a $222 deposit.

Please note that Black Diamond Casino bonus money cannot be withdrawn, but only played. Bonuses can only be used to play Slots, Video Poker, Keno, Weed Whacker, Mini Baccarat, Casino War and Pull Tab casino games. The exception is, of course, the All Games Welcome Bonus. There is no bonus code for the bonuses as they are claimed through the casino’s customer support.

Not surprisingly, every player must meet the wagering requirements before requesting a payout. These are a minimum of 25 times the deposit amount and 25 times the corresponding bonus amount. Free bonus money has to be wagered a minimum of 99 times the bonus amount before a withdrawal can be requested. The only exceptions are Cash Back bonuses; which can be withdrawn immediately after being awarded.

Don’t forget, wagering requirements may vary from offer to offer! It is your responsibility to request information about the wagering requirements.

VIP Scheme

There is a 4-level VIP system in place at Black Diamond Casino: Sapphire, Ruby, Emerald and Black Diamond. All new players start in the Sapphire Lounge. Your level depends on how active a player you are and how much you deposit. The payout limits and bonus amounts increase with the VIP level. To check your options, contact Customer Support or write an email to

VIP Sapphire:

  • 100% up to $100 slots monthly reload
  • $200 maximum withdrawal limit per free bonus


VIP Ruby:

  • 100% up to $200 slots monthly reload
  • 5% Cashback up to $5,000 resulting from the losses from the previous month, minus cash out and excluding bonus money
  • $500 maximum withdrawal limit per free bonus


VIP Emerald:

  • 100% up to $500 slots monthly reload
  • 10% Cashback up to $5,000 resulting from the losses from the previous month, minus cash out and excluding bonus money
  • $1,000 maximum withdrawal limit per free bonus


VIP Black Diamond:

  • 100% up to $1000 slots monthly reload
  • 15% Cashback up to $5,000 resulting from the losses from the previous month, minus cash out and excluding bonus money
  • $2,000 maximum withdrawal limit per free bonus

Unfortunately the maximum withdrawal limits depending on the member’s VIP level are incorrectly stated in Black Diamond Casino’s Terms and Conditions.

In the casino’s back office, there are some other categories with different expectations listed:

  • Single deposit players – with only one deposit performed
  • Three-deposit players – with 2 or 3 deposits performed
  • Five-deposit players – with 4 or 5 deposits performed
  • Non-VIP players – with deposits from $0 to $3000
  • VIP 1 players – with deposits from $3001 to $5000
  • VIP 2 players – with deposits from $5001 to $20000
  • VIP 3 players – with deposits 20001$ and more

As far as I know, the highest level of VIP is under development in the back office. Unfortunately it is not clear to me, why it is stated that every new player is already in the VIP Sapphire level, if it is not true…

US Players

US players are welcome.

Deposit Methods

Deposit methods:

When it comes to banking, quick and secure methods are crucial to establishing trust. Black Diamond Casino has all the options, to guarantee you a fast and safe deposit.

Visa, MasterCard and American Express credit cards are accepted, but as you probably already know, some banks prohibit their cardholders from making transactions with online casinos. Moreover, the credit card companies themselves place restrictions on the amount of money you can deposit into and withdraw from the casino. That’s why Black Diamond Casino’s cashier offers a selection of alternative deposit options to suit you. They have plenty of possibilities:

  • Skrill Moneybookers

  • ecoPayz

  • Neteller

  • InstaDebit (IDS)

  • BankWire

  • Fast Cheque

  • Ukash.

Black Diamond Casino’s cashier is supposed to help you through all the steps necessary to make a deposit, but not all the possibilities are listed there (compared to the website).
If you make a deposit, it should appear in your balance instantly. If a deposit is rejected, you will get an error message. If this is the case, or if there is no sign of your deposit in your balance, ask Customer Support for further assistance.

Withdrawal Methods

Withdrawal methods:


As a result of credit card company restrictions, Black Diamond Casino is not allowed to process any withdrawal to a credit card – even if the player’s original deposits were made by Visa, MasterCard or American Express. Therefore you have to choose one from the withdrawal methods provided and stated in the Cashier’s withdrawal section. The current withdrawal methods are:

  • Neteller

  • ecoPayz

  • Skrill Moneybookers

  • InstaDebit

  • BankWire

  • Fast Cheque.

With these possibilities, the usual turnaround time is 4 days. You can be sure that there is no withdrawal limit, but don’t forget to check out your VIP level as the maximum amount of the weekly withdrawals depends on this. To avoid any surprise regarding your winnings, please always check if any fee is applied to your withdrawal. You can also just ask customer support about this.

Customer Support

If you have any problem regarding Black Diamond Casino, feel free to contact customer support. There are no bad questions! They are there to help you, whatever you need. If the support isn’t able to handle your problem directly, they will know who to contact.

They are available 24/7 and it is really easy to contact them through the casino software’s live chat feature.

Of course they can also be accessed via email ( or you can call them, whenever you like.

Black Diamond Casino has three different phone numbers for the three different regions: 1-888-532-1915 (US), 1-800-097-573 (Australia), 27-0-800-780-012 (South Africa).

You can also find the answers to many questions on the website ( in the Frequently Asked Questions section.



Black Diamond Casino looks like a very fine and elegant casino. The friendly customer support team is always available; and there is always another offer on its way for you to enjoy. Even the graphics on the website and the software itself help provide the atmosphere of an exclusive casino. There is also a great variety of games.


There are some disturbing things though:

When I use the casino software, I keep getting messages from the support team, even if I am not really interested. It can be annoying.

The website is not really modern, and looks very old-school. Some updates are needed.

There are no new bonuses, only the standard ones.


Altogether I would give a good 6 out of 10. It looks like a friendly casino, with a lot of offers. I can choose my favorite games from every casino game category. I really like the colors fitting the brand.